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Privacy Policy

This Privacy Notice for Golden Ticket Offers LLC (doing business as NoAdmin.ai) ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://noadmin.ai or any website of ours that links to this Privacy Notice
• Use NoAdmin.ai. NoAdmin.ai is an AI-powered sales assistant platform that connects to CRM systems including HubSpot, Close.io, and HighLevel. It helps sales teams automate administrative tasks including generating end-of-day reports, drafting follow-up emails, updating pipeline stages, processing call transcripts, and prioritizing deals by urgency and value. The platform includes an AI assistant named Aria that answers questions about a user's sales pipeline in real time. User data including CRM credentials and pipeline information is used solely to provide the NoAdmin.ai service and is never sold, shared, or used to train AI models or for any other purpose without explicit user consent.
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@noadmin.ai.

Summary of key points

This summary provides key points from our Privacy Notice. You can find more details about any of these topics by clicking the link following each key point or by using our table of contents below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by visiting https://noadmin.ai/settings, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Table of contents

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• phone numbers
• email addresses
• usernames
• job titles
• passwords
• contact preferences
• billing addresses
• debit/credit card numbers
• contact or authentication data
• CRM API credentials and access tokens
• sales pipeline and deal data accessed via CRM integrations
• call transcript content submitted by users
• AI-generated content and outputs
• usage data and feature interaction logs
• device and browser information
• IP addresses

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

• financial data
• login credentials / authentication data

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe and Lemon Squeezy. You may find their privacy notice link(s) here: https://stripe.com/privacy and https://www.lemonsqueezy.com/privacy.

Payments are processed securely by Stripe. NoAdmin.ai does not store or have access to users' full credit card numbers. All payment information is encrypted and handled directly by Stripe in accordance with PCI DSS compliance standards.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "How do we handle your social logins?" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services.
• CRM Integration Data. Data accessed from third-party CRM platforms including HubSpot, Close.io, and HighLevel via API connections authorized by the user. This includes deal information, contact details, and activity history used solely to provide the NoAdmin.ai service.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Information collected from other sources

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

2. How do we process your information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries and offer support to users.
• To send administrative information to you.
• To fulfill and manage your orders.
• To enable user-to-user communications.
• To request feedback.
• To send you marketing and promotional communications (you can opt out at any time).
• To deliver targeted advertising to you.
• To protect our Services, including fraud monitoring and prevention.
• To identify usage trends so we can improve our Services.
• To determine the effectiveness of our marketing and promotional campaigns.
• To save or protect an individual's vital interest.
• CRM Data Processing. To access and process sales pipeline data, contact information, and deal history from user-authorized CRM platforms (HubSpot, Close.io, and HighLevel) in order to generate AI-powered sales reports, follow-up email drafts, pipeline stage recommendations, deal prioritization, and other core features of the NoAdmin.ai service.
• AI Output Improvement. Analysis of aggregated and anonymized usage patterns to improve the accuracy and quality of AI-generated sales reports, email drafts, pipeline recommendations, and deal prioritization within the NoAdmin.ai service.

3. What legal bases do we rely on to process your information?

If you are located in the EU or UK

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases:

• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services.
• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information to: send users information about special offers and discounts; develop and display personalized advertising content; analyze how our Services are used; support our marketing activities; diagnose problems and prevent fraudulent activities; understand how our users use our products and services; and continuously improve the quality and accuracy of AI-powered features for all NoAdmin.ai users while ensuring no individual user data, CRM credentials, or pipeline information is used for AI model training or shared with any third party.
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.

If you are located in Canada

We may process your information if you have given us specific permission (express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time. In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent — for example, where collection is clearly in your interests and consent cannot be obtained in a timely way, for fraud detection and prevention, or where required by law.

4. When and with whom do we share your personal information?

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information.

The third parties we may share personal information with are as follows:

• Advertising, Direct Marketing, and Lead Generation: Facebook Audience Network
• AI Service Providers: Anthropic and OpenAI
• Allow Users to Connect to Their Third-Party Accounts: Google account and Stripe account
• Cloud Computing Services: Railway and Supabase
• Functionality and Infrastructure Optimization: Termly.io and Supabase
• Invoice and Billing: Stripe
• User Account Registration and Authentication: Google Sign-In and Clerk
• Web and Mobile Analytics: PostHog
• Website Hosting: Railway
• CRM Integration: HubSpot (user-authorized CRM connection)
• CRM Integration: Close.io (user-authorized CRM connection)
• CRM Integration: HighLevel (user-authorized CRM connection)

We also may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
• Other Users. When you share personal information or otherwise interact with public areas of the Services, such information may be viewed by all users and may be publicly made available outside the Services.

5. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Do we offer artificial intelligence-based products?

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.

Use of AI Technologies. We provide the AI Products through third-party service providers ("AI Service Providers"), including Anthropic and OpenAI. As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products for purposes outlined in "What legal bases do we rely on to process your personal information?"

Our AI Products. Our AI Products are designed for the following functions: AI-powered sales report generation; follow-up email drafting; sales pipeline stage updates and recommendations; call transcript processing and analysis; deal prioritization and urgency scoring; and the Aria AI assistant for real-time pipeline questions.

How we process your data using AI. We process your personal information using AI technologies to help us achieve the various business purposes outlined in this Privacy Notice. We process the following: data inputs and outputs of the AI Products. Your CRM credentials, pipeline data, and personal information are never used to train AI models.

7. How do we handle your social logins?

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

8. Is your information transferred internationally?

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States and other countries.

9. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

10. How do we keep your information safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

11. Do we collect information from minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. If you become aware of any data we may have collected from children under age 18, please contact us at support@noadmin.ai.

12. What are your privacy rights?

In some regions, you have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure, (iii) restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can do so by contacting us at support@noadmin.ai.

Opting out of marketing communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send.

13. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

14. Do United States residents have specific privacy rights?

State-specific rights may apply if you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia. To exercise these rights, please contact us at support@noadmin.ai.

15. CRM data and pipeline information

NoAdmin.ai connects to your CRM (HubSpot, Close.io, or HighLevel) only with your explicit authorization via OAuth. We access only the data needed to provide our Services — pipeline records, deal information, contact details, and activity history.

What we do with this data:

• Generate end-of-day sales reports for you
• Draft follow-up emails based on your pipeline activity
• Recommend pipeline stage updates
• Process call transcripts you provide
• Prioritize deals by urgency and value
• Power the Aria AI assistant's responses to your questions

What we do NOT do with this data:

• Sell it to anyone, ever
• Share it with parties other than the AI service providers required to deliver the service
• Use it to train AI models
• Use it for advertising or marketing purposes
• Retain it after you disconnect your CRM or delete your account, beyond what is required by law

16. Do we make updates to this notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

17. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at support@noadmin.ai or contact us by post at:

Golden Ticket Offers LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Phone: (303) 802-0414

18. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To request to review, update, or delete your personal information, please visit https://noadmin.ai/settings or contact us at support@noadmin.ai.